Cross-Border Chartered Car Service Between Mainland China and Hong Kong

Tuqingsong Chartered Car Service firmly believes that high-quality chartered car service is not a simple combination of “driver + vehicle”, but a full-chain refined service from consultation to drop-off. We break the cumbersome barriers of traditional cross-border travel and integrate our service into every detail.

In terms of vehicle selection, we mainly offer the 7-seater Toyota Alphard luxury business vehicle, hailed as the “mobile luxury living room” and the top choice for cross-border travel between the Chinese mainland and Hong Kong. The car boasts a spacious and well-ventilated interior, with independent aviation seats in the second row equipped with multi-angle adjustment and heating functions, ensuring a comfortable posture even during long journeys. The ample trunk space can easily accommodate luggage for family trips, documents and equipment for business travel, or supplies and props for team-building activities. The interior is wrapped in high-grade leather, paired with a quiet sound insulation design, providing a private and peaceful environment ideal for both business negotiations and rest and relaxation.

For itinerary customization, we completely eliminate the constraints of “fixed routes”. Whether you are traveling directly from Zhuhai Hengqin to Hong Kong Disneyland, rushing from Shenzhen Bao’an International Airport to Hong Kong Convention and Exhibition Centre, or planning a trip from Tsim Sha Tsui, Hong Kong to Shenzhen East OCT, we can customize an exclusive itinerary based on your specific time, location and number of passengers. We support the “multi-point pick-up and drop-off” service: for family trips, we can pick up relatives and friends along the way; for business travel, we can accurately align with flight and high-speed rail schedules and provide the “delay-free waiting service”, eliminating worries about travel disruptions caused by poor transportation connections.

The customs clearance process is a key service advantage of ours. All drivers of Tuqingsong are well-versed in the customs policies and clearance procedures of both the Chinese mainland and Hong Kong. They will assist in sorting out customs clearance documents in advance and guide passengers through fast-track clearance channels, avoiding time wasted due to complicated formalities. For passengers traveling cross-border for the first time, drivers will also patiently explain customs clearance precautions, ensuring the entire process is efficient and smooth, and completely eliminating the troubles of “getting lost, waiting in long queues and searching for directions”. In addition, the car is equipped with thoughtful amenities such as charging ports, mineral water and tissues, demonstrating our care in every detail.

For cross-border travel, guarantees are not only the bottom line but also the cornerstone of our service. Adhering to the principle of “safety as the foundation, efficiency as the guideline, and hassle-free experience as the priority”, Tuqingsong has established a three-core guarantee system, ensuring every passenger can embark on their journey with peace of mind and reach their destination safely.

Safety is the top priority of travel. All 7-seater Alphard vehicles of Tuqingsong undergo regular comprehensive inspections and maintenance, covering key components such as the braking system, power system, tires and air conditioners. Each vehicle holds legal cross-border operation qualifications and complete insurance documents, eliminating potential safety hazards from the source. Our driver team is strictly selected, requiring more than 5 years of cross-border driving experience between the Chinese mainland and Hong Kong with no records of major traffic accidents. They also receive specialized training in service etiquette and emergency response, enabling them to handle complex cross-border road conditions smoothly and provide prompt solutions in case of emergencies.

Catering to the needs of business travel, flight connections and high-speed rail transfers, Tuqingsong has established a “trip visualization” service system. After placing an order, passengers can check the driver’s location and vehicle information in real time. Drivers will plan the optimal route in advance to avoid congested roads and flexibly adjust the itinerary according to real-time traffic conditions. For cross-border flights, we will check flight dynamics beforehand. Even in case of flight delays, we will extend the waiting time for free, ensuring “the car is ready when the passenger arrives” and never delaying the passenger’s important schedules.

To completely relieve passengers of travel anxiety, Tuqingsong provides a “one-stop” hassle-free service. The entire process, from online consultation and itinerary confirmation to fee settlement, supports online operation with a clear and transparent process and no hidden charges. During the trip, a dedicated customer service team is available 24/7, ready to respond quickly and resolve any issues regarding the vehicle, route or other needs. Upon arrival at the destination, the driver will assist with luggage handling until the passenger gets off the car safely, truly delivering a “worry-free throughout the journey” travel experience.